Acer Laptop Troubleshooting Guide Serial Numberservice Tag

If you can see dim images, the backlight in your screen is dead and you will need to replace the display.

Most laptops share a similar clamshell form factor with the top lid of the laptop housing a display and the bottom section containing a keyboard and trackpad.

The two sections are connected by a hinge and when you travel, you can fold the two halves together to protect the screen and keyboard.

Generic laptops usually have a screen size of about 11 inches (28 cm) to 17 inches (43 cm).

Smaller, lighter laptops are available, however, and are often referred to as subnotebooks or ultraportables.

These laptops usually have a touchscreen so you can use your fingers to control the device when the keyboard is flipped onto the back.

Heres an informative hybrid laptop comparison video from The Verge.

Detachable laptops take this concept further by allowing a user to remove the keyboard entirely.

Some notable early examples include the Surface Pro and Surface Book which you can see in this demo from Fstoppers.

Compared to these larger machines, laptops generally use less power but provide less overall performance because they cannot deal with heat as well.

While some laptops are upgradeable and repairable, desktop computers provide a simpler experience because parts are widely available and interchangeable.

The name of the specific model is usually printed on the bottom of the laptop directly on the case or on an attached sticker.

Acer Laptop Troubleshooting Guide Serial Numberservice Tag

Failing this, you can often find the serial numberservice tag nearby.

Search online for a support or check warranty page for your specific manufacturer and enter the serial number for more information on your device.

Does the laptop work like normal if it is plugged into the wall with a reliable charger If so, your laptop likely has a bad battery.

You can find battery replacement guides here on iFixit or elsewhere if nobody has made one yet (perhaps you can make your own guide ).

You dont want to be the person who goes into a store for a repair just to learn that you were using the wrong charger (Im speaking from personal experience here).

Tip: give the laptop a bit of time after it is plugged in before you try turning it on.

Does the laptop have any signs of life These include spinning fans, blinking lights, or beeps.

These beeps or flashing lights often correspond to a specific issue which you can fix.

For example, two beeps when a Dell laptop starts up generally indicates an issue with the RAM.

Its pretty easy to think your laptop isnt working even if the issue is completely due to the screen.

If the screen doesnt turn on, try shining a flashlight into the screen and look for any images.